Privacy Policy

Privacy policy https://maeveandcolondon.com/ About our privacy policy bacommerce cares about your privacy. We therefore only process data that we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services of bacommerce accessed on it. The effective date for the validity of these terms is 26/05/2024, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us. If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact details at the end of our privacy policy. About data processing Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data can be viewed. Webshop software MyWebstore Our webshop is developed with software from MyOnlineStore. Personal data that you make available to us for the provision of our services is shared with this party. MyOnlineStore has access to your data to provide us with (technical) support, they will never use your data for any other purpose. MyOnlineStore is obliged under the agreement we have with them to take appropriate security measures. MyOnlineStore uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Hotmail We use the services of Hotmail for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent abuse, loss and corruption of your and our data as much as possible. Hotmail has no access to our inbox and we treat all our email traffic confidentially. Payment processors Mollie For handling (part of) the payments in our web shop, we use the platform of Mollie. Mollie processes your name, address and place of residence data and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, as part of this, share (anonymised) data with third parties. All the above safeguards regarding the protection of your personal data also apply to those parts of Mollie's services for which it engages third parties. Mollie will not retain your data longer than permitted under the statutory time limits. Klarna For handling (part of) the payments in our web shop we use the platform of Klarna. Klarna processes your name, address and place of residence and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organisational measures to protect your personal data. Klarna reserves the right to use your data to further improve the service and in this context to share (anonymised) data with third parties. Klarna shares personal data and information relating to your financial position with credit rating agencies in the case of an application for a deferred payment (credit facility). All of the above guarantees regarding the protection of your personal data also apply to those parts of Klarna's services for which they engage third parties. Klarna will not retain your data longer than permitted under the statutory time limits. shopify payment EXAMPLE: For handling (part of) the payments in our web shop we use the platform of [SUPPLIER]. [SUPPLIER] processes your name, address and place of residence and your payment details such as your bank account or credit card number. [SUPPLIER] has taken appropriate technical and organisational measures to protect your personal data. [AANBIEDER] reserves the right to use your data to further improve the service and to share (anonymised) data with third parties as part of this. [SUPPLIER] shares personal data and information relating to your financial position with credit rating agencies in the case of an application for a deferred payment (credit facility). All the above safeguards regarding the protection of your personal data also apply to those parts of [SUPPLIER]'s services for which they engage third parties. [SUPPLIER] will not retain your data longer than permitted under the legal time limits. Reviews shopify EXAMPLE: We collect reviews through the platform of [SUPPLIER]. If you leave a review through [SUPPLIER] you are required to provide your name and email address. [SUPPLIER] shares these details with us so that we can link the review to your order. In some cases, [SUPPLIER] may contact you to explain your review. In the event that we invite you to leave a review, we share your name and e-mail address with [SUPPLIER]. They only use this data for the purpose of inviting you to leave a review. [SUPPLIER] has taken appropriate technical and organisational measures to protect your personal data. [SUPPLIER] reserves the right to engage third parties for the purpose of providing the service, for which we have given permission to [SUPPLIER]. All the above guarantees regarding the protection of your personal data also apply to the parts of the service for which [SUPPLIER] engages third parties. Shipping and logistics PostNL When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. This requires us to share your name, address and place of residence details with PostNL. PostNL uses this data solely for the purpose of executing the agreement. If PostNL engages subcontractors, PostNL will also make your details available to these parties. DHL When you place an order with us, it is our job to have your parcel delivered to you. We use the services of DHL to carry out deliveries. This requires us to share your name, address and place of residence data with DHL. DHL only uses this data for the purpose of executing the contract. If DHL engages subcontractors, DHL will also make your data available to them. GLS When you place an order with us, it is our job to have your package delivered to you. We use the services of GLS to carry out deliveries. This requires us to share your name, address and place of residence details with GLS. GLS only uses this data for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties. Invoicing and bookkeeping own bookkeeping EXAMPLE: For keeping our administration and bookkeeping we use the services of [SUPPLIER]. We share your name, address and residence details and details relating to your order. This data is used to administer sales invoices. Your personal data is transmitted and stored in a protected manner. [SUPPLIER] is bound to confidentiality and will keep your data confidential. [SUPPLIER] does not use your personal data for other purposes than those described above. External sales channels Bol.com We sell (part of) our articles via the platform of Bol.com. If you place an order via this platform, Bol.com shares your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organisational measures to protect your data against loss and unauthorised use. shopify EXAMPLE: We sell (part of) our articles via the platform of [SUPPLIER]. If you place an order via this platform, [SUPPLIER] shares your order and personal data with us. We use these data to process your order. We treat your data confidentially and have taken appropriate technical and organisational measures to protect your data against loss and unauthorised use. Purpose of data processing General purpose of processing We use your data exclusively for the purpose of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request - at a later time, we will ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation. Automatically collected data Data automatically collected by our website is processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data. Cooperation with tax and criminal investigations Where appropriate, bacommerce may be required by law to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities provided by law. Retention periods We keep your data for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. This also means that we will not retain your data for more than two years from the last contact moment or transaction, unless there is a legal justification for doing so. Pursuant to applicable administrative obligations, we must keep invoices containing your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment. Your rights Under the applicable Dutch and European legislation, as a data subject you have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In case you wish to receive the data at another e-mail address or by post, for example, we will ask you to identify yourself. We keep records of completed requests; in the case of forgetting requests, we administer anonymised data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly. Right of inspection You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors holding this data at the e-mail address known to us, stating the category under which we have stored this data. Right of rectification You always have the right to have the data we process (or have processed) that relate to your person or can be traced back to you rectified. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted. Right to restrict processing You always have the right to restrict the data we process (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction. Right to portability You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can then no longer be guaranteed. Right of objection and other rights You have the right to object, where appropriate, to the processing of your personal data by or on behalf of bacommerce. If you object, we will immediately cease data processing pending the resolution of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process (or have processed) available to you and thereafter cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe it does, please contact our privacy contact. Cookies Google Analytics Through our website, cookies are placed by the US company Google, as part of the ‘Analytics’ service. We use this service to track and get reports on how visitors use the website. This processor may be obliged under applicable laws and regulations to grant access to this data. We have not allowed Google to use the obtained analytics information for other Google services. Third-party cookies In the event that third-party software solutions use cookies, this is stated in this privacy statement. Privacy policy changes We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected in relation to you, we will notify you by e-mail. Contact details bacommerce kiezelweg kiezelweg 3620 lanaken Netherlands T (061) 333-3825 E bacommerce@hotmail.com Contact person for privacy matters